Privacy Policy
How we handle the information you send us.
Last updated: October 22, 2026
This Privacy Policy explains how Water Damage Restoration Cost ("we," "us") handles information collected through this website.
Information we collect
- Information you submit: your name, phone number, email address, ZIP code, the service you need, your message, your preferred contact time, and whether you checked the consent box.
- Technical information: like most websites, our hosting provider may log basic technical data such as IP address, browser type, and pages requested, for security and to keep the site running.
- We do not knowingly collect information from children under 13, and we do not ask for payment information, Social Security numbers, insurance policy numbers, or medical records through this site.
How we use and share it
We use the information you submit to respond to your request. We share it with one independent local restoration professional who serves your area, so they can contact you about your request. We may also use service providers (for example, website hosting and form processing) that handle data on our behalf. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Text messages (SMS) and calls
SMS consent is optional. The consent box on our form is unchecked by default, and you can submit a request without checking it. Consent is not a condition of service.
If you check the box, you agree to receive calls, text messages, and emails about your request from Water Damage Restoration Cost and the local restoration professional we connect you with. Messages relate to your request, such as follow-up and scheduling.
- Message frequency varies.
- Msg & data rates may apply.
- Reply STOP to opt out, HELP for help. You can also tell a caller that you do not want further contact.
- Carriers are not liable for delayed or undelivered messages.
- We do not sell mobile numbers or SMS consent, or share them with third parties for their own marketing.
See also our Terms of Use and Privacy Policy.
Retention
We keep form submissions only as long as reasonably needed to handle your request and for ordinary business records, then delete them.
Your privacy rights
Depending on where you live, you may have rights under state law (for example, in California, Colorado, Virginia, and other states with consumer privacy laws) to request access to, correction of, or deletion of personal information we hold about you, and to opt out of any sale or sharing. We don't sell or share personal information as those terms are defined in those laws. To make a request, use the form on our contact page and write "Privacy request" in the message. We will not discriminate against you for exercising your rights.
Cookies and analytics
This site does not use advertising cookies. If we add basic analytics in the future, we will update this policy.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.